The Click Moment is about two very simple but highly provocative ideas. The first is that success is random—far more random than we would like to believe. The second is that there are a number of specific actions that we, as individuals and organizations, can take to capture this randomness and focus it in our favor.
According to Johansson, strategy, planning, and careful analysis can no longer guarantee strong performance; today’s business environments are far too random and complicated. But when you dig deep into the actions of successful people and organizations, you’ll find one common theme. A turning point occurs—a major client signs on, a new competitor redefines the market, an unlikely idea surfaces—and they take advantage of that serendipity to change their fate. Consider how . . .
Each of these individuals experienced a “click moment”—a rare point of opportunity that was completely unexpected. But they capitalized on their luck in ways that paid off significantly and altered their organizations’ strategies and the course of their lives.
Johansson uses stories of successful people and companies throughout history to illustrate the specific actions we can take to create more click moments, place lots of high-potential bets, open ourselves up to chance encounters, and harness the complex forces of success that follow.